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Which wireless handset models are capable of downloading ringtones and/or graphics?
How do I get the SMS password?
If there's a problem receiving ringtones and/or graphics, what should you do?
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Which wireless handset models are capable of downloading ringtones and/or graphics?
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You must have the following downloadable compatible handset for ringtones and/or graphics:
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LG G4015
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Motorola V600
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Motorola V400
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Motorola V190
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Motorola T725
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Motorola T720
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Motorola C370
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Motorola V635
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Motorola V505
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Motorola V171
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Motorola V180
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Motorola V220
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Motorola V3
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Motorola V555
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Nokia 3100
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Nokia 3120
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Nokia 3220
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Nokia 3300
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Nokia 6010
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Nokia 6020
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Nokia 6030
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Nokia 6061
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Nokia 6102
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Nokia 6170
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Nokia 6230
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Nokia 6670
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Nokia 7280
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Nokia 8801
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Sagem my301L
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Sagem myX-7a
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Sagem myX-8a
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Samsung SGH-C207
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Samsung SGH-E316
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Samsung SGH-X427
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Samsung SGH-X486
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Samsung SGH-X496
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Samsung SGH-X636
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Sony Ericsson J300
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Sony Ericsson T237
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Sony Ericsson T637
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Sony Ericsson W600i
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Sony Ericsson Z300a
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Sony Ericsson Z500
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Sony Ericsson Z520a
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How do I get the SMS password?
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After you have registered a wireless number on our website, we will send an SMS password via a text message to your SunCom phone. You need this password in order to receive ring tones or graphics.
1-Way Text Messaging allows your wireless handset to receive a text message via email. Most of our rate plans include this feature. However, if this feature is not included, it will be billed 10¢ per message at the end of the month.
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If there's a problem receiving ringtones and/or graphics, what should you do?
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Please contact our 24-hour Customer Care Department toll free by dialing 611 from your wireless phone in order to verify that you have our 1-way Text Messaging feature. In addition, our Technical Support Department will be able to view a copy of the password forwarded to you within 24 hours.
If you are receiving an error message stating, "You have entered an invalid phone number or password, please try it again", please contact our 24-hour Customer Care Department toll free by dialing 611 from your wireless phone for further assistance.
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